EFFECTIVE DATE: 10/3/18
Your privacy is important to us, so here’s what you can expect from us:
What information do we collect?
We collect information from you when you register on our Website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. We will always ask you to provide only the minimum data needed to complete the transaction you asked for. We may collect the following information about you:
How do we use your data?
Information that you provide to use may be used in the following ways:
• To personalize your experience
• To operate and improve our website
• To improve customer service
• To process payments and transactions
• To administer a contest, promotion, or survey
• To send communicate with you
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of day-to-day business operations or delivering you a purchased product or service as requested. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Please note that some of the links on the LivingUpp website are affiliate links, which means we may earn a small commission if you decide to make a purchase after clicking through the link. LivingUpp is a participant in the Amazon Services, LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
Do we disclose your data to outside parties?
We do not sell, trade, or otherwise transfer your data to outside parties. This does not include trusted third-parties who assist us with operating our website, conducting business, or providing service to you, as long as those parties agree to keep your information confidential. We may also release your information when required by law, to enforce our site policies, or to protect our rights or the rights of others. When you make a purchase on our Website, the data you voluntarily provide may be stored by WordPress, Woocommerce, Stripe, Paypal, and/or Mailchimp for the purposes of delivering products and services to you. We may also engage in affiliate marketing, which means when you click on a link related to an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. All personal information entered into these Websites are subject to their individual privacy policies. Please note that when you voluntarily share your data by posting it on our blog or any related social media platform, or share it verbally during a group call, it may be seen, collected and used by others, and we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share.
How do we protect your data?
We use a secure server to process transaction on our Website. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database.
We retain your data for the minimum amount of time necessary to complete your transaction and fulfill our legal requirements as a business.
Children’s Online Privacy Protection Act Compliance
We do not knowingly collect any information from individuals under the age of 18 in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). If we become aware that we have inadvertently received information from an underage user, we will attempt to delete such information from our records.
It is our intention to protect the data you share with us and keep it confidential. We may, however, be required to release your information by law, to enforce our site policies, or to protect our rights or the rights of others. You may also visit our site anonymously.
You have the right to:
• Withdraw your consent to provide your data at any time, and to ask us to erase it. (Please note, this does not include Stripe or Paypal, as records must be legally retained for tax purposes.)
• Ask to see the data you provided to us.
• Ask us to make corrections to your data.
• Ask for restriction of access to your data, in which case the data shall not be erased, but rather restricted.
• File a complaint with if you feel we are using your data unlawfully.
• Unsubscribe from receiving communications from us at any time, using the unsubscribe link at the footer of our emails.
In the event that we become aware of a data breach related to any of your personally identifiable information that is stored by us, we will share information regarding the incident within 72 hours.
We are the data controllers as we collect and use your personal information, and we use trusted third parties as our data processors for technical and organizational purposes, including payment processing and email marketing.